Terms of service

Morina LONDON – Terms of Service

Welcome to Morina LONDON.
The terms “we”, “us” and “our” refer to Morina LONDON.
Morina LONDON operates this online store and website, including all related information, content, features, tools, products, and services in order to provide you with a carefully curated shopping experience (the “Services”).
Our store is powered by Shopify, which enables us to provide these Services to you.

The following terms and conditions (these “Terms of Service” or “Terms”), together with any referenced policies, describe your rights and responsibilities when using our Services.
Please read these Terms carefully, as they contain important information about your legal rights and obligations.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy.
If you do not agree, please refrain from using our Services.


Access and Account

By agreeing to these Terms, you represent that you are at least the age of majority in your country or region of residence, or that you have given consent for any of your minor dependents to use our Services.

To use the Services (including browsing or purchasing from our online store), you may be required to provide certain information such as your name, email address, billing and shipping details, and payment information.
You agree that all information provided is true, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account.
You may not transfer, sell, or assign your account to any other person.


Our Products

We make every effort to display our products and materials as accurately as possible.
However, due to variations in device screens, lighting, and the handmade nature of our items, colours and textures may differ slightly from what is shown online.

All Morina LONDON products are handcrafted in London using vintage kimono fabrics sourced from Japan.
Each piece is one-of-a-kind and may have natural imperfections that reflect its unique heritage.

We reserve the right to modify product descriptions, discontinue products, or limit quantities at any time, without notice.


Orders

When you place an order, you make an offer to purchase a product.
Morina LONDON reserves the right to accept or decline any order at our discretion.
Orders are only confirmed once payment is successfully processed and you receive an order confirmation email.

Please review your order carefully before submitting, as we may not be able to accommodate cancellations once an order is accepted.
If an order cannot be fulfilled or must be modified, we will notify you using the contact details provided.

All purchases are subject to our Refund Policy ([LINK]).
As each product is handmade and upcycled, returns or exchanges are accepted only in cases of defect or damage upon arrival.


Prices and Billing

All prices are displayed in British Pounds Sterling (GBP) unless stated otherwise.
Prices, promotions, and discounts are subject to change without prior notice.

Posted prices do not include shipping, customs, or import duties unless explicitly stated.
You agree to provide accurate and complete billing and payment information so that we can process your order smoothly.

By making a purchase, you confirm that:

  1. You are authorized to use the provided payment method.

  2. All charges incurred will be honoured by your payment provider.

  3. You will pay all applicable charges including taxes and shipping.


Shipping and Delivery

We ship from London, UK, using trusted carriers such as Royal Mail and international postal services.
Estimated delivery times are provided as guidance and may vary due to customs processing or carrier delays.
Once an item is shipped, title and risk of loss transfer to the customer.

We are not responsible for delays caused by shipping carriers or events beyond our control.


Intellectual Property

All content on our Services — including trademarks, logos, images, product designs, copy, and photography — is the property of Morina LONDON and protected under international copyright and trademark laws.

You may not reproduce, distribute, modify, or use any materials without our prior written permission.
Unauthorized use may result in legal action.

“Morina LONDON” and its associated marks and visual identity are registered or common law trademarks owned by Morina LONDON and may not be used without authorization.


Optional Tools

We may provide access to third-party tools to enhance your shopping experience.
Such tools are provided “as is” and “as available.”
Morina LONDON assumes no liability arising from your use of optional third-party tools or integrations.


Third-Party Links

Our Services may include links to third-party websites.
We are not responsible for examining or evaluating their content or accuracy.
Accessing third-party websites is at your own risk, and their policies govern your interactions there.


Relationship with Shopify

Morina LONDON is hosted and powered by Shopify Inc.
While Shopify provides the platform infrastructure, all purchases and transactions are made directly with Morina LONDON.
Shopify is not responsible for any sales, damages, or claims arising from your transactions with us.


Privacy Policy

Your privacy is important to us.
All personal information collected through our Services is handled in accordance with our Privacy Policy.
Because our store is hosted by Shopify, your data may also be processed under Shopify’s own privacy policy.
By using our Services, you consent to these data practices.


Feedback

We welcome your feedback and ideas.
By submitting any suggestions, reviews, or proposals to us, you grant Morina LONDON a royalty-free, perpetual license to use and share such content for operational or promotional purposes.

We may monitor or remove content that violates these Terms or applicable laws.


Errors and Omissions

Despite our best efforts, information on the site may contain inaccuracies, typographical errors, or omissions.
We reserve the right to correct or update such information at any time without prior notice, including after an order is submitted.


Prohibited Uses

You agree not to misuse our Services.
This includes, but is not limited to:
– Engaging in illegal, fraudulent, or harmful activities
– Violating intellectual property rights
– Uploading viruses or malicious code
– Using bots or scraping data from our site

We reserve the right to suspend or terminate access if such conduct occurs.


Termination

We may terminate or suspend your access to our Services at any time, without notice, if we believe you have violated these Terms.
Sections relating to intellectual property, warranties, limitations of liability, and governing law will survive termination.


Disclaimer of Warranties

Our Services and all products are provided “as is” and “as available,” without any warranties of any kind, express or implied.
We do not guarantee that our Services will always be uninterrupted, secure, or error-free.


Limitation of Liability

To the fullest extent permitted by law, Morina LONDON and its affiliates shall not be liable for any indirect, incidental, or consequential damages, including lost profits, arising from your use of the Services or products purchased.


Indemnification

You agree to indemnify and hold harmless Morina LONDON, Shopify, and their affiliates from any claim or demand arising out of your breach of these Terms or violation of any law or third-party rights.


Severability

If any provision of these Terms is deemed unenforceable, the remaining provisions shall continue in full force and effect.


Waiver and Entire Agreement

The failure of us to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
These Terms, together with any related policies, constitute the entire agreement between you and Morina LONDON and supersede all prior communications or agreements.


Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom.
You and Morina LONDON agree to submit to the exclusive jurisdiction of the courts located in England and Wales.


Changes to Terms

We may update or modify these Terms from time to time.
It is your responsibility to review this page periodically for any updates.
Your continued use of the Services after any changes constitutes acceptance of those updates.


Contact Information

For any questions about these Terms of Service, please contact us at:
morinalondon@gmail.com
Wistria INC.